Although South Jakarta is supported by representative health infrastructure, improving service quality and public health status still leaves major homework. With a population now exceeding 2.3 million people, the need for excellent medical access continues to increase along with the high mobility of residents and shifts in disease trends in urban areas.
In terms of financing, the region recorded an achievement by winning the 2026 UHC Awards, thanks to participation in the National Health Insurance (JKN) Program reaching 101.27 percent with participant activity reaching 96.03 percent. Administratively, this figure indicates that almost all residents have financial protection to access healthcare services.
Nevertheless, the Chairperson of the Regional Leadership Collective (KPW) of Rekan Indonesia DKI Jakarta, Martha Tiana Hermawan, emphasized that indicators of success in healthcare sector development should not stop at administrative data alone. According to her, the true essence of success lies in ease of access, minimal barriers when seeking treatment, and real improvement in public health status.
Urban health challenges in South Jakarta are increasingly complex with a double burden, namely the control of infectious diseases and the surge in non-communicable diseases (NCDs). Referring to data from the DKI Jakarta Free Health Check Program (CKG), it was found that the majority of residents, or around 93 percent, lack physical activity, 74 percent suffer from dyslipidemia, and 51 percent experience dental health problems.
Tian emphasized that the threat of chronic diseases such as diabetes, hypertension, and heart disease cannot be resolved simply by adding more hospitals. She urged a paradigm shift towards prevention, by strengthening education on healthy lifestyles and early detection in the community.
On the other hand, service quality in the field still requires serious improvement. Several crucial aspects highlighted include the efficiency of patient waiting times, integrated referral systems, continuity of therapy for chronic disease patients, and service friendliness for people with disabilities.
To address this issue, the transformation of primary health services at the sub-district level must be optimized. Puskesmas (community health centers) are required to play an active role as the spearhead in disease prevention and health promotion, so as to reduce the number of visits to referral hospitals. Synergy between the government, BPJS Kesehatan, academics, and health volunteers is key to realizing responsive urban health governance.
