The implementation of a new policy regarding health insurance benefits (Vietnam's equivalent of national health insurance) brings a breath of fresh air to the public. Patients can now access health facilities outside their initial registration location with up to 50 percent cost reimbursement. For residents like Mrs. Nguyen Thi Bay, this policy is a progressive step that simplifies bureaucracy, particularly because she no longer needs to trouble herself obtaining a referral letter for routine check-ups at a central hospital.
The local Social Security Administration emphasized that the 50 percent reimbursement rate is calculated based on individual coverage levels and applies only to specific eligible medications and medical services. This newly effective policy aims to provide broader financial protection to the public, especially those suffering from chronic illnesses or requiring continuous care.
On the other hand, this public enthusiasm brings operational challenges for major hospitals. Several healthcare facilities, such as People's Hospital 115 and Children's Hospital 2, recorded significant increases in patient visits. To anticipate long queues, hospitals have implemented digital registration systems, added staff in service areas, and allocated dedicated buildings to ensure examination flows remain efficient.
Despite the rise in patient volume, medical practitioners emphasize that physical capacity expansion is not a standalone solution. Dr. Tran Van Khanh from Le Van Thinh Hospital stated that the long-term challenge lies in strengthening primary healthcare services. According to him, equalizing expertise quality, expanding telemedicine, and driving digital transformation across all levels of healthcare are key to restoring public confidence and comfort in seeking treatment at nearby medical facilities.
