The Social Security Administering Body for Health (BPJS Kesehatan) has officially launched the Remote Area Service (LANURI) program to reach communities in frontier, outermost, and underdeveloped (3T) regions. This strategic initiative is part of the board of directors' 100-day work plan to strengthen equitable access to National Health Insurance (JKN) across all corners of the country.
In its implementation, LANURI integrates digital technology through the VIOLA channel (Virtual Office for Information and Administration Services). This service is designed to make it easier for residents in remote areas to access information and handle membership administration without having to travel long distances to branch offices.
In addition to digital transformation, BPJS Kesehatan is also deploying proactive outreach services through the BPJS Keliling (Mobile BPJS) fleet. This proactive measure is expected to overcome geographic barriers that have historically been the main obstacle in providing healthcare services to communities in hard-to-reach areas.
The program was launched simultaneously across 558 regencies and cities throughout Indonesia. This step underscores BPJS Kesehatan's commitment to ensuring that every citizen, regardless of their residential location, has equal rights and convenience in obtaining comprehensive health protection.