In the continuously changing dynamics of the global economy, operational efficiency is no longer merely a target, but a necessity. Citing W. Edwards Deming's principle, a weak system will hinder the potential of even the best human resources. Therefore, strengthening corporate governance has become a main benchmark in evaluating sustainable business development.
In Vietnam, business actors are now required to be more adaptive to market fluctuations, rapid technological advancements, and the demands of global value chains. In response to these challenges, companies are shifting their focus to risk management, process standardization, and digital transformation. This step aims to create transparent, efficient organizations with sustainable innovation capabilities.
ROX Group, a conglomerate established for three decades, has made management the main pillar of transformation. Chairman of ROX Group, Tran Xuan Quang, emphasized that corporate innovation does not only touch upon product aspects, but totally revamps the organization's way of working. Through the implementation of the Balanced Scorecard (BSC-KPI), digitalization, and the use of artificial intelligence (AI), ROX Group consistently enhances its system capabilities to become more independent and adaptive.
The management philosophy championed by ROX Group focuses on building a system capable of running independently without complete reliance on leadership figures. This is realized through significant investments in human resources, including world-class leadership training in collaboration with McKinsey. This strategic move aims to shift the traditional experience-based management model toward an accurate, data-driven approach.
ROX Group's success in retaining recognition at the Asian Corporate Responsibility Awards (AREA) for four consecutive years stands as proof of the effectiveness of their governance model. For ROX Group, a solid management system is the most valuable intangible asset to ensure long-term growth and win the competition on the international stage.
